Privacy Policy

Last updated: May 2026

Who We Are

SEO Durham provides search engine optimisation, AI search, and paid advertising services to businesses across Durham and the North East of England. Our contact email is quotes@seodurham.uk and our phone number is 0191 666 0340.

When you use our website or contact us, we may collect certain personal information. This policy explains what we collect, why we collect it, and your rights under UK GDPR.

What Information We Collect

We only collect information you choose to give us. This includes:

Your name and email address when you submit an enquiry
Your phone number if you include it in your enquiry
Your business name and details about your SEO goals if you provide them
Technical data automatically collected when you visit our site, such as your IP address and browser type (for security and rate limiting purposes)

We do not use cookies for tracking or advertising. We do not use Google Analytics or any third-party analytics service that sets cookies on your device.

How We Use Your Information

We use the information you submit solely to:

Respond to your enquiry about our SEO or paid advertising services
Provide you with information relevant to your request
Follow up on any quote or consultation we have discussed

We do not sell your personal data. We do not share it with third parties for marketing purposes. We do not add you to mailing lists without your explicit consent.

Google Fonts

This website loads fonts from Google Fonts (fonts.googleapis.com and fonts.gstatic.com). When your browser requests a font, Google may log your IP address. This is a one-way connection from your browser to Google and is outside our control. You can review Google's privacy policy at google.com/policies/privacy.

How Long We Keep Your Data

Enquiry emails are kept for up to 12 months and then deleted unless we have an ongoing business relationship. Server access logs (including IP addresses) are retained for up to 30 days for security purposes and then overwritten.

Your Rights Under UK GDPR

You have the right to:

Ask us what personal data we hold about you
Request that we correct inaccurate data
Request deletion of your personal data
Object to how we use your data
Make a complaint to the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, email us at quotes@seodurham.uk with the subject line "Data Request". We will respond within 30 days.

Data Security

Our website uses HTTPS encryption on all pages. Access to any personal data we hold is restricted to our team. Enquiries are received by email and are not stored in any database system. We do not use shared hosting control panels that expose your data to third parties.

Changes to This Policy

We may update this privacy policy from time to time. The date at the top of this page will reflect any changes. We recommend checking this page periodically if you use our services regularly.

Contact Us About Privacy

If you have any questions about this policy or how we handle your data, you can reach us at quotes@seodurham.uk or by calling 0191 666 0340.